If you have done everything in the last tips you have put yourself in a
great position for a nice uneventful tenancy. Rent gets paid, house gets looked
after. Then in a couple of years’ times, the tenant happily moves out.
However, you should always prepare for the worst. That is –
they don’t pay rent and you have to evict them and go to tribunal.
Follow these next steps to get the rent paid back up to date and on
This will also make sure you have all your ducks lined up in a row if
you have to eventually evict them.
notifications if they’re behind
It’s really important to send late messages via SMS and email to your
tenant if they fall behind for 3 main reasons:
know they have missed a payment
know you know! – and yes you care!
can prove this at Tribunal
Money is a sensitive topic so it’s ideal if the messages are
automatically sent on your behalf and not you personally. Your tenants will
hate getting the messages as it will be a constant reminder they need to pay
Always keep in mind that your tenant could have genuinely forgotten to
update their new banking details and so the payment didn’t go through or
perhaps it’s taken an extra day to reach your bank account because of the weekend
or a public holiday.
You may think you should cut them some slack for the first day or two
unless it becomes a regular occurrence. But it is best to send the messages at
all the right times. Just keep in mind that in Victoria you can’t ask your
tenant to pay earlier than the due date even if it takes 2 days for the rent to
reach your account.
RealRenta has the automatic late notifications (via SMS and email) sent
to your tenant on your behalf starting before they even go into arrears. Here’s
6 and 3 days before rent goes into arrears (late). Just a friendly reminder
that rent is due in 6 or 3 days
1 day in arrears (late)
4 days in arrears (late)
8 days in arrears (late) RealRenta auto sends the tenant a breach notice
(7 full days in arrears)
12 days in arrears (late)
16 days in arrears (late) RealRenta auto sends the tenant a notice to
(7 full days after sending the tenant the breach notice)
There’s no reason you can’t do this yourself but it will just save you a
lot of time using RealRenta. Remember that notices have to go out at certain
times and missing this by just 1 day means the tenant can stay longer for free,
as you will be paying for it.
Check out the
next blogs on What to do if your tenant starts falling behind in rent
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Friday, 28 August 2020