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The most common tenant complaints - When an Owner or Tenant Complains

When an Owner or Tenant Complains

If an owner or an occupiers reasonably believes’ another owner or occupier has contravened the by-laws or it’s likely the contravention will continue, he or she must take a preliminary step before taking action in the BCCM office.

The owner or occupier (‘the complainant’) must ask the body corporate to issue a contravention notice to the person who is allegedly contravening the by-laws.

If the body corporate doesn't advise the complainant that the contravention notice has been issued within 14 days after receiving the request, the complainant may take action in the BCCM office.

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