Looking forward tenants would like to see changes in the
rental space and the four most common appeals included:
L= Longer leases
E= Easy to maintain home
A= Attention to detail
P= Policing
Many renters are looking to lock into a longer
lease– more akin to a commercial lease – with a three- or five-year terms
and set rental increases.
In essence, this is what Built to Rent is all about.
There is also a desire to replace carpet with timber
flooring (even in bedrooms) and reduce the level of outdoor maintenance
required.
Tenants say that they are willing to pay a slight premium
(averaging 5%) for an easy maintenance rental home and would pick such a
property over one that – they think – would take longer to keep clean.
Attention to detail is a two-pronged folk.
On one prong we have renters saying that the rental managers
need to improve their level of service and to remember basic details about the
property they manage and the tenants occupying them when they make contact or
undertake inspections.
And on the second spike, quite a few tenants complain about
the small stuff – leaking taps, very worn carpet, poor painting, holes in fly
screens (and walls!), windows and doors that don’t open or shut properly and
other such remedial repairs.
Many of these should be fixed before a new tenancy, whilst
others during occupation.
And finally policing.
This mostly concerns folks renting apartments and townhouses
and their complaints were often about the lack of policing the body's corporate
rules – noise, rubbish and parking violations were the more common grievances.
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Jason Gwerder
Friday, 22 November 2024
