The most common tenant complaints 11

Pests and cockroaches

This is another problem that can be difficult to manage in a strata setting. If you own a freestanding home and there is an infestation of ants or cockroaches, the solution is fairly straightforward: hire a pest inspector.

However, when it comes to apartment living, there’s no point in you getting a pest treatment on your specific unit if others in the complex don’t do the same. Otherwise, you’ll clear the infestation from your property… and it will return within a week or two.

If your tenant complains about an ongoing issue to do with pests, it’s a good idea to chat to the strata manager to see if other residents are having the same issue, so you can investigate a more wholistic solution.

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Jason Gwerder
Wednesday, 11 November 2020

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