You need to document all these
conversations because you might need to refer back to them if you have to go to
Tribunal or make an insurance claim later on.
I find it easiest to send them a
very quick message in RealRenta (or an email) after our conversation that might
go something like this:
As discussed on the phone today.
You will pay $500 tomorrow and a further $500 on Monday the 21st.
Sorry to hear about your Grandma
Notice how I have mentioned the 3
questions I asked them on the phone.
The Tribunal always asks why the
tenant was behind.
Seriously! Why does it matter –
THEY ARE LATE!
Note: Don’t ever speak back to
the Tribunal member. :)
Check out the
next blogs on What to do if your tenant starts falling behind in rent
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Wednesday, 2 September 2020