As a guide, you should call your tenant when they are 3 days in arrears (late)
and then call again every 2nd day after that.
Your number one goal is to find out the answers to these questions:
Why the rent has not been paid?
When will it be paid?
How much? (this should be the full amount)
Also, while you’re on the phone try these lines:
"Every day you’re late it reflects badly on your records, so it will be
harder to get another rental property if you don’t pay”
"If you become over 7 days late (breach notice) and 14 days behind, I
will have no choice but to send you a termination notice that will only give
you 7 (14 in some states) days to move out…I don’t want to do this but I can’t
claim insurance if I don’t follow the correct procedure”
"Would you like to organise a payment plan?”
It’s really important to come across as caring about their difficult
situation and demonstrate that it will only get worse if they don’t pay.
If you have had an open and honest relationship so far this conversation
won’t be hard.
Remember it’s just a process.
Check out the
next blogs on What to do if your tenant starts falling behind in rent
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Monday, 31 August 2020